Privacy Policy

Last updated: 28 December 2025

Waxx Lyrical (“we”, “us”, “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you browse our website, purchase products, or engage with our record club services.

By using our website or services, you agree to the practices described below.

1. Information We Collect

Personal Information

Name
Email address
Billing/shipping address
Phone number (if supplied)
Subscription and order details

Payment Information
We do not store full credit card details. Payments are processed securely by Stripe.

Non-Personal Information

Device and browser type
Pages visited and general usage data
Cookies (see Cookies Policy)

2. Third-Party Services We Use

We partner with trusted service providers to operate parts of our business. These services may process personal data under their own privacy terms:

Stripe — secure payment processing
Australia Post — fulfilling shipping and parcel delivery
Wix — website hosting and operational features
Optional future analytics: Google Analytics / Meta (if enabled)

We do not sell personal information to anyone.

3. How Your Information Is Used

To process orders, subscriptions, and deliveries
To manage member accounts and renewals
To provide customer support and communicate updates
To improve website performance and user experience
To comply with legal, accounting, and tax obligations

4. International Orders & GDPR (UK/EU Customers)

We are based in Australia but accept international orders. If you are located in the United Kingdom or European Union, you have additional rights under GDPR:

You may:

Request a copy of your personal data
Request correction or deletion of information
Withdraw consent for marketing at any time

Email requests to: team@waxxlyrical.com

We process EU/UK orders under legitimate interest and contract fulfilment.

5. Data Security

We take reasonable steps to protect your information; however, no online system is entirely free of risk. By using our services, you acknowledge this.